Remote Control Technical Support Operator
Do you have experience in Video games or RC controlled vehicles? Or as a autonomous vehicle operator, technical support, dispatch, or operations, and have a basic understanding of autonomous vehicle systems or a strong willingness to learn.
call me NOW for phone screen to be considered Chris at 281-817-4329
$24.00 - 28.00 Per Hour based on experience and shifts
Available shifts:
1st shift- 6am - 2pm
2nd shift- 2:30pm - 11pm
WE are looking to hire Remote Assistance Operators to provide continuous remote monitoring and real-time decision-making for autonomous vehicles under constant supervision.
This role is critical to ensuring fleet safety and reliability during the transition to fully driverless operations — without an onboard safety engineer.
The ideal candidate will have experience in technical support, dispatch, or operations, strong decision-making skills, and high attention to detail. This person will also have a basic understanding of autonomous vehicle systems or a strong willingness to learn.
Day to Day Operations as a Safety Driver:
- Provide continuous remote monitoring and real-time decision-making for autonomous vehicles under constant supervision.
- Critical thinking to ensuring fleet safety and reliability during the transition to fully driverless operations — without an onboard safety engineer.
- Actively monitor an assigned vehicle using the Remote Command (RC) interface and multiple camera feeds
- Log all interventions and key observations in real time (Notion/Google Sheets) Conduct post-trip
- reviews and flag any anomalies Participate in Root Cause Analysis (RCA) sessions and contribute to the edge-case knowledge base
- Track and report operational metrics Ensure a clean shift handoff by communicating key context to the incoming Shift Lead
Requirements
- Experience in technical support, dispatch, or operations (e.g., IT, transportation)
- Strong decision-making skills under pressure
- High attention to detail and disciplined documentation practices
- Basic understanding of autonomous vehicle systems or a strong willingness to learn Preferred:
- Experience with geolocation tools or Remote Command (RC) interfaces Familiarity with perception and planning concepts in autonomous systems
- Skills in log analysis or working with event data Working Conditions
- On-site work from the Remote Operations Center Rotating shifts, including weekends Availability for both morning and evening shifts required (schedule flexibility encouraged)