Technical Support Specialist – Autonomous Vehicles

Austin, TX

Full Time

HireA

Mid Level

Austin, TX | $20–$24/hr | Full-Time

Join the growing autonomous vehicle industry and help support a cutting-edge vehicle fleet in Austin.

We’re hiring a Technical Support Specialist to troubleshoot technical issues, support vehicle operations, and help keep the fleet ready for daily operations.

Available Shifts

5-day work week:

1st Shift: 4:00 AM–12:00 PM
2nd Shift: 11:00 AM–7:00 PM
3rd Shift: 6:00 PM–1:00 AM

What You’ll Do

Troubleshoot and triage technical and vehicle-related issues
Use Unix/Linux command line to investigate issues and review logs
Support vehicle dispatch and fleet readiness
Perform vehicle startup and shutdown procedures
Monitor charging and system readiness
Perform basic vehicle maintenance and minor technical troubleshooting
Document and escalate issues to engineering teams
Use Slack, ticketing systems, and other computer tools for daily operations
Respond quickly to operational, technical, and safety-related issues
Move and occasionally drive vehicles as needed

Requirements

1+ year of technical support, operations support, fleet support, or similar experience
Valid driver’s license held for at least 3 years
Strong driving experience and confidence in different road and weather conditions
Experience with vehicle dispatch, fleet readiness, startup/shutdown procedures, or similar operational tasks
Basic vehicle maintenance, routine service, mechanical, or technical troubleshooting experience
Comfortable responding quickly to technical or safety-related incidents
Comfortable using Unix/Linux command line
Strong computer and software skills
Experience with Slack and ticketing systems such as Jira or YouTrack preferred
Strong communication, organization, and problem-solving skills
Able to lift up to 50 lbs
Comfortable working on-site around vehicles
Comfortable with the $20–$24/hour pay range

Why Join?

$20–$24/hour
Full-time, 5-day schedule
Multiple shifts available
Work directly with autonomous vehicle technology
Build experience across technical support, fleet operations, and vehicle systems
Simple hiring process: 1 on-site interview

If you have technical skills, driving experience, and enjoy hands-on problem solving, apply today.

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Have you held a valid drivers license for at least 3 years?*

Can you describe your experience managing vehicle dispatch, performing startup/shutdown procedures, or handling fleet readiness tasks?*

Have you performed basic vehicle maintenance, routine service tasks, or minor technical/repair work in past roles? Please provide examples.*

This role requires rapid response to on-road support and incidents—can you share a situation where you had to act quickly to resolve a technical or safety-related issue?*

Tell me about your driving experience—what types of vehicles have you driven, and how comfortable are you navigating different road and weather conditions?*

How proficient are you with computer systems and software tools? Can you provide examples of how you’ve used them to support daily operations or reporting?*

Does the $20-$24 hour pay range work for you?*

Which of the below shifts are you available for?*

Please attach your TX Driving Licence*

Have you ever had any criminal records?*

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Email or Phone? What time?*

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